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lgaertner
lgaertner
Level 9
January 9, 2024
Question

Fusion: Watch events module including OR rule in filter

  • January 9, 2024
  • 2 replies
  • 1416 views

Hello,

 

As there is no possibility to add an OR rule directly into the event filter of the Watch Events module, I was wondering, if it is possible to do it in the value field directly using the operators under General functions.

 

Unfortunately I was not successful until now.

 

My goal is the following:

I want to create a scenario triggered by the modification of an isssue to a specific status.

 

The filter looks like this:

 

AND QueueTopicID EQUAL {{"queueTopicID1" | "queueTopicID2" | "queueTopicID3"}}

 

 

 

But this does not work unfortunately...

 

Thanks in advance.

 

Regards

Lars

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2 replies

Doug_Den_Hoed_AtAppStore
Community Advisor
Doug_Den_Hoed_AtAppStoreCommunity Advisor
Community Advisor
January 9, 2024


Hi @lgaertner,

 

I suggest you try || vs | for OR:

 

AND QueueTopicID EQUAL {{"queueTopicID1" || "queueTopicID2" || "queueTopicID3"}}

Regards,

Doug

    lgaertner
    lgaertnerAuthor
    Level 9
    January 9, 2024

    Hello Doug,

     

    thank you for your answer. Unfortunately I made a mistake in my thread:

    I originally set it up according to the screenshot and 

     

    AND QueueTopicID EQUAL {{"queueTopicID1" | "queueTopicID2" | "queueTopicID3"}}

     

    is what Fusion made of it internally and what I see, when checking the webhook settings again.

     

    I also created a webhook using your syntax 

     

    queueTopicID1 || queueTopicID2 || queueTopicID3

     

    instead of

     

    queueTopicID1 or queueTopicID2 or queueTopicID3

     

    or

     

    queueTopicID1 | queueTopicID2 | queueTopicID3

     


    but this does not work as well...

     

    So I fear that I need to filter in the next step... Although corresponding to the Event Subscription API it should be possible to use an OR operator (https://experienceleague.adobe.com/docs/workfront/using/adobe-workfront-api/event-subscriptions/event-subs-api.html?lang=en#using-comparison-operators).

     

    I will contact the Fusion support concerning that...

     

     

    Regards

    Lars

      ChrisStephens
      Community Advisor
      ChrisStephensCommunity Advisor
      Community Advisor
      January 9, 2024

      It is possible to create a webhook with OR filters doing it with the raw API, but Fusion's webhook creator hasn't been updated for that new functionality, as far as I know. 

        kautuk_sahni
        Community Manager
        kautuk_sahniCommunity Manager
        Community Manager
        July 29, 2025

        @lgaertner Just checking in — were you able to resolve your issue? We’d love to hear how things worked out. If the suggestions above helped, marking a response as correct can guide others with similar questions. And if you found another solution, feel free to share it — your insights could really benefit the community. Thanks again for being part of the conversation!

        Kautuk Sahni
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