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MichaelSMN
MichaelSMN
Level 4
May 8, 2026
Solved

Error accessing information in Campaign Classic with Fusion

  • May 8, 2026
  • 2 replies
  • 44 views

We have been attempting to connect Workfront and Campaign Classic V8 with Fusion and we established the connection.    The issue we seem to be having when using Adobe Campaign Classic Read a Record module, is that when selecting any resource, we get this error message.   I have been working with the Campaign Classic admin to see if we can troubleshoot the access limitations and just been hitting a roadblock at this time.     

Does anyone have any experience with this and know how to correct this?   This appears to be something on the Campaign Classic side that is limiting access and I am not familiar with the application and hoping I could help provide the admin over there some possible solution to review.   

Thanks!

 

 

Best answer by ninoskuflic

From the error, seems like that account does not have the access to the object you have tried to read. Can you check on campaign side if the account you use in Fusion has the rights to access that object?

2 replies

ninoskuflic
ninoskuflicAccepted solution
Level 5
May 8, 2026

From the error, seems like that account does not have the access to the object you have tried to read. Can you check on campaign side if the account you use in Fusion has the rights to access that object?

If this solved your issue, please mark it as solved so others can find the solution faster.
    MichaelSMN
    MichaelSMNAuthor
    Level 4
    May 8, 2026

    I forwarded this response and they were able to look at the access rights behind the scenes and looks like we have success!   They were originally thrown off due to the access ability through postman which worked but was not working in the module.   

    ​@ninoskuflic  I really appreciate the question back which helped push them to review further. Thanks!

      ninoskuflic
      ninoskuflic
      Level 5
      May 8, 2026

      Great to hear! Happy it’s working now! 🎉

      If this solved your issue, please mark it as solved so others can find the solution faster.
      MichaelSMN
      MichaelSMNAuthor
      Level 4
      May 8, 2026

      Appreciate the response with an area to focus on.  The team was able to previously pull the information via Postman with the same credentials which was causing some confusion as well.   The ACC admin team was able to update a few access items on their end and we ended up successfully connecting!

      ​@ninoskuflic - Thanks again!

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