"EPROTO" error? | Community
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H
HowardWi1
Level 3
December 28, 2020
Question

"EPROTO" error?

  • December 28, 2020
  • 2 replies
  • 1026 views

Anyone else getting these errors? It looks like I'm getting them on every execution.

  • write EPROTO 139731201759104:error:14094438:SSL routines:ssl3_read_bytes:tlsv1 alert internal error:../deps/openssl/openssl/ssl/record/rec_layer_s3.c:1544:SSL alert number 80

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2 replies

KierstenKollins
Community Advisor
KierstenKollinsCommunity Advisor
Community Advisor
December 28, 2020

We have been receiving that same error with our scenarios. Our error is happening at the beginning of the scenario.

S
Adobe Employee
SamTaylorAdobe Employee
Adobe Employee
December 29, 2020

Hello Howard and Kiersten

We've seen a few of these errors over the past week or so. Our engineering team is investigating. The error itself is an intermittent SSL issue between Workfront services. It's possible that this will occur until a permanent resolution is determined.

Please contact support if the issue persists longer than ~ 10 minutes. Based on log data, it appears that the error is temporary and that scenarios are running as expected after the error occurs.

Typically Fusion error handling should be able to prevent this error from disabling your scenario or causing other problems. If that's not the case, please log a support issue that references your scenario so our team can make recommendations.

KierstenKollins
Community Advisor
KierstenKollinsCommunity Advisor
Community Advisor
December 29, 2020

Thank you for the update.

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