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ValerieSt1
Level 2
April 22, 2025
Question

Workload Balancer Summary Panel

  • April 22, 2025
  • 2 replies
  • 517 views

I am customizing a workload balancer for a resource manager.  One feature they want to use is the summary panel to make quick updates.  When I added the balancer as an external page to their dashboard, the summary panel was no longer visible and updates could not be made directly from the page.  Is there a setting I'm missing to resolve this issue?

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2 replies

Madalyn_Destafney
Community Advisor
Madalyn_DestafneyCommunity Advisor
Community Advisor
April 23, 2025

You should see all the same functionality, you're just viewing it from within the dashboard. I just tested on my end and can use the summary panel for any of the WLB items from within the dashboard I pulled the WLB into. Try going to the dashboard setting and increasing the heigh to 1000 instead of the default 500 when adding an external page. If that still doesn't work and you cannot use the summary panel at all then I'd submit a Support ticket bc that sounds like a bug.

If this helped you, please mark correct to help others : )
    V
    ValerieSt1Author
    Level 2
    April 24, 2025

    Unfortunately, increasing the balancer height didn't do the trick.  I've submitted a ticket to support.  Thanks for your input!  It was helpful to know that function works for others. 

    V
    ValerieSt1Author
    Level 2
    July 29, 2025

    Adobe support let me know the summary panel is not available when the Workload balancer is added to a dashboard for security reasons. I shared the link to the workload balancer directly with the user to resolve the issue.  

    kautuk_sahni
    Community Manager
    kautuk_sahniCommunity Manager
    Community Manager
    July 29, 2025

    @valeriest1 Just checking in — were you able to resolve your issue? We’d love to hear how things worked out. If the suggestions above helped, marking a response as correct can guide others with similar questions. And if you found another solution, feel free to share it — your insights could really benefit the community. Thanks again for being part of the conversation!

    Kautuk Sahni
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