Workfront Search API Issue: Documents from deleted folders not appearing in root queries

Forum|Forum|4 months ago
October 23, 2025
3 replies
180 views

I'm using the Workfront Search API to retrieve documents for a project. When I delete a folder (keeping its contents), the documents correctly appear in the root folder in Workfront's UI. However, my API document search queries aren't returning these documents.

What I tried:
- folders:ID_Mod: "isblank" - Only returns documents that were never in a folder, but misses documents from
deleted folders that currently live in the root.

- Various search modifiers with "isblank", "isnull", filtering by folderID, name

To me it seems there is some remnant of these documents having been under a folder previously, and that's causing an issue here? Or I could just be missing something.

Has anyone found a server-side filter combination that works for this use case, or is client-side filtering
the standard approach?

kautuk_sahni

Community Manager

@rixcy_3206 @ninoskuflic @Patrick-antegma @skyehansen @Richard_Le_

Sharing this with you in case you’d like to provide any guidance or best practices. Your expertise would be invaluable, thank you!

Kautuk Sahni

ninoskuflic

Level 2

Hi @jpco26, can you please share the full URL of the API call and I can take a closer look at this for you. :)

If this solved your issue, please mark it as solved so others can find the solution faster.

kautuk_sahni

Community Manager

@jpco26 Following up to see if this has been resolved. If you’ve found the answer, whether through the suggestions here or through your own troubleshooting, feel free to post the solution so others can benefit. If any reply helped along the way, marking it as accepted ensures the most useful information is easy to find. Thanks for helping close the loop!

Kautuk Sahni

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