Workfront Report – Clarification on Average Duration Calculation
I'm trying to understand exactly how the "Duration (Average)" value is being calculated in a Task report.
The report is grouped by Status and displays an aggregated Duration (Average) value.
Example:
Status: Complete (4)
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Discovery – Duration: 4 Days
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Discovery Tasks – Duration: 0 Days
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Marketing Snapshot – Duration: 0 Days
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Discovery Approved – Duration: 3 Days
Report displays:
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Duration (Average): 1.5 Days
Status: New (27)
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Requirements Planning – Duration: 4 Days
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Requirements Planning Tasks – Duration: 0 Days
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Marketing Plan – Duration: 0 Days
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RACI – Duration: 0 Days
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Additional tasks with mostly 0-day durations
Report displays:
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Duration (Average): 0.33 Days
My understanding is that the report may simply be averaging the native Task Duration field for all tasks in each status group.
Can someone confirm:
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Is the "Duration (Average)" value calculated from the native Task Duration field?
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Or is Workfront calculating the actual time a task spent in that status using status history/audit data?
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If it is using the Task Duration field, how does Workfront calculate the average when grouped by Status?
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Is there a native way to report on the actual time spent in each status (New, In Progress, Complete, etc.)?
Any documentation or explanation of the underlying calculation would be appreciated.