Workfront proofing Color PDFs showing colors differently | Adobe Higher Education
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RebeccaBa3
Level 2
November 17, 2022

Workfront proofing Color PDFs showing colors differently

  • November 17, 2022
  • 1 Antwort
  • 1508 Ansichten

I have a user/designer creating files with many transparent gradients. They are complaining that the color in Workfront Proofing is not the same as the proof in Acrobat. I don't believe there are admin settings in Workfront proofing to change color settings. Does anyone have any suggestions? I recommended exporting at PDFX-4 pdf because they work better for files with lots of transparency, but the source files are RGB. 

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    1 Antwort

    RandyRoberts
    Community Advisor
    RandyRobertsCommunity Advisor
    Community Advisor
    November 17, 2022

    Are these InDesign files?

    I've had the same issue twice now. They fixed it once in March 2021 (Case #00300854)and then it broke again in June 2021 so they fixed it again (Case #00258547). You should open a ticket and cite these 2 cases.

    Here is an excerpt of one of the support convos:

    "I went into Illustrator and created a PDF using the sRGB settings and it looked fine, so I exported the PDF RGB settings from Illustrator to a PDF preset. I went to InDesign and used the preset that worked in Illustrator to export a PDF in InDesign. I created a proof from that and the colors are washed out like a CMYK view.

    It seems as if PDF exports from all other apps work fine, but any PDF from InDesign is washed out no matter what settings are used. I checked the InDesign PDF in Acrobat and there is no CMYK at all, everything is RGB.

    If I save it out as an EPS from InDesign and then run it through distiller with RGB preset, it still looks bad."

    R
    RebeccaBa3Autor
    Level 2
    November 17, 2022

    Yes, these are InDesign files. I will add a support ticket and reference your case numbers. Thank you.

    RandyRoberts
    Community Advisor
    RandyRobertsCommunity Advisor
    Community Advisor
    November 17, 2022

    I have a 22MB zip file that contains all my testing files from InDesign in both CMY and RGB to illustrate the problem, and test the solution. If you need them I can get them to you.

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