Workfront Project share

Hi team ,

Issue Overview

We recently encountered an issue in Adobe Workfront where users were unable to view a project, even though everything appeared to be configured correctly.

 Scenario

• A project was created by a user who belongs to:
  • Parent Group: International
  • Subgroup: INTL MKT GROUP
• The user’s Home Group was set to INTL MKT GROUP
• The project was also created under INTL MKT GROUP

The project was shared with three users who were also members of the same subgroup.

Problem

Out of the three users:

• ✅ One user could see the project
• ❌ Two users could not see the project

This was unexpected because:

• All users belonged to the same subgroup
• The project was correctly aligned to that subgroup
• Sharing permissions were applied
• No filters were restricting visibility

 Resolution

When the two affected users were additionally added to the parent group (International):

• ✅ The project immediately became visible to them

 Key Observation

Even though:

• The project was assigned to the subgroup
• Users were members of the same subgroup

👉 Access was only fully enabled after adding users to the parent group

Help with this case provide the answer