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WillCo1
October 3, 2023
Question

Workfront Project Request Approval

  • October 3, 2023
  • 1 reply
  • 1171 views

I'm trying to create a process where my manager will receive requests that come in on a custom form, that's in a request queue and she can approve or reject the project. When I run a test submission, I am not seeing the approve and reject buttons at the top of the submitted request. Did i miss a setting? Also, I would like to automate approved requests to move over to a specific project/program. Is this possible?

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1 reply

KellieGardner
Community Advisor and Adobe Champion
KellieGardnerCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
October 4, 2023

@willco1 - Is the approval attached on the queue topic? 

 

You can also create routing rules  for requests/issues however, these work to create native assignments and don't vary based on approval status. The assignment would show new pending approval for that team until it was approved and then it would go to New or rejected based on the approval workflow.

 

https://experienceleague.adobe.com/docs/workfront/using/manage-work/requests/create-and-manage-request-queues/create-routing-rules.html?lang=en

 

Madalyn_Destafney
Community Advisor
Madalyn_DestafneyCommunity Advisor
Community Advisor
October 10, 2023

@willco1 did the info from Kellie above help you out/answer your question?

If this helped you, please mark correct to help others : )
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WillCo1Author
October 16, 2023

Not exactly. We set everything up similar to what was recommended and still arent seeing the Approve/Deny functions in the home screen of in the request page. 

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