Workfront Outlook add on: make description field longer | Adobe Higher Education
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laurence_jayawardane
Level 4
December 11, 2023
New

Workfront Outlook add on: make description field longer

  • December 11, 2023
  • 1 svar
  • 394 visningar

Description - it would be nice to be able to add more than 4000 characters to the Description field when pushing an email from Outlook to Workfront using the add-on / plugin. 

Why is this feature important to you - many emails are longer than the 4,000 character limit, and sometimes the context within the email is still valuable and a user wants to keep it in the issue's history.

How would you like the feature to work - remove the character limit. Alternately, instead of having the body of the email auto-load into the Description, it could be auto-loaded into an Updates field if that doesn't have a character limit.

Current Behaviour - an error message pops up if Description is >4000 characters, and the Issue cannot be loaded to Workfront.

1 svar

DavidRa14
Level 2
May 31, 2024

Agree - for longer emails, it's much easier to copy/paste to the update which requires you to toggle between applications