@jon_chen, I was able to find my old profile via an old discussion I participated in:
About AnnaHo - Adobe Experience League Community
Is there a way to merge this profile with the new one I created, or just go back to using the old one? When I logged into the Experience League Community for the first time today, it prompted me to confirm a user name, which I see now was the old one of "AnnaHo" (though I don't recall ever selecting that as a user name in the past). I changed my user name at that time to Anna_Holder. Now it seems I've got two profiles, but don't know how to access the other one (AnnaHo) since they're tied to the same email address [redacted].
Thanks for any help you can offer!
Hey @annaholder Thanks for providing your old email address. I can perform a profile merge for you so that you can access your old Community profile (AnnaHo) with your current company email address. However, the caveat here is that you won't be able to access your new profile once the merge is complete (Anna_Holder). If you're fine with this, please let me know and I'll move forward with the merge!