Workfront One Community - Did old threads get deleted with the conversion to Experience League? | Adobe Higher Education
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Level 4
March 21, 2024
Respondido

Workfront One Community - Did old threads get deleted with the conversion to Experience League?

  • March 21, 2024
  • 1 resposta
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It appears that I no longer have access to discussions I participated in via the old platform, Workfront One. Was that content purged when Workfront was acquired by Adobe and the community moved to the Experience League platform? 

 

Thanks!

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Melhor resposta por jon_chen

@jon_chen, I was able to find my old profile via an old discussion I participated in:

 

About AnnaHo - Adobe Experience League Community

 

Is there a way to merge this profile with the new one I created, or just go back to using the old one? When I logged into the Experience League Community for the first time today, it prompted me to confirm a user name, which I see now was the old one of "AnnaHo" (though I don't recall ever selecting that as a user name in the past). I changed my user name at that time to Anna_Holder. Now it seems I've got two profiles, but don't know how to access the other one (AnnaHo) since they're tied to the same email address [redacted].

 

Thanks for any help you can offer!


Hey @annaholder Thanks for providing your old email address. I can perform a profile merge for you so that you can access your old Community profile (AnnaHo) with your current company email address. However, the caveat here is that you won't be able to access your new profile once the merge is complete (Anna_Holder). If you're fine with this, please let me know and I'll move forward with the merge!

1 Resposta

jon_chen
Community Manager
Community Manager
March 21, 2024

Hi @annaholder Thanks for your response. Most of the content was migrated over from Workfront One when we moved back in August 2022. I see that your account is new - did you have a separate Community account associated with a different company email address on Workfront One?

Level 4
March 21, 2024

Hi @jon_chen, thanks for your reply. My email address would have been the same at that time as the one on my profile now.

Level 4
March 21, 2024

@jon_chen, I was able to find my old profile via an old discussion I participated in:

 

About AnnaHo - Adobe Experience League Community

 

Is there a way to merge this profile with the new one I created, or just go back to using the old one? When I logged into the Experience League Community for the first time today, it prompted me to confirm a user name, which I see now was the old one of "AnnaHo" (though I don't recall ever selecting that as a user name in the past). I changed my user name at that time to Anna_Holder. Now it seems I've got two profiles, but don't know how to access the other one (AnnaHo) since they're tied to the same email address [redacted].

 

Thanks for any help you can offer!