Question
Workfront Kanban — Unable to Manually Move Cards + Cards Disappearing from Board
We’ve set up a Kanban board in Workfront that pulls in specific projects and tasks associated to a team. We’re running into two major issues during testing:
- Cards cannot be manually moved across columns/stages on the Kanban board as expected. Some cards can be moved manually though!
- Cards occasionally disappear entirely from the board (and become unsearchable), particularly after changing settings related to task completion behavior.
More context:
- While testing, switching between manual vs. automatic task completion appeared to cause tasks to move off the board.
- In some cases, a page refresh or re‑indenting tasks caused the cards to reappear, but not consistently.
- Completing or moving certain tasks seems to trigger removal from the board, even when they should still qualify based on the board’s filters/settings.
Questions:
- How can cards be manually moved between the Kanban columns in Workfront?
- How does task completion status (manual vs. automatic) impact card visibility on the Kanban board?
- Are there known settings, dependencies, or limitations that would cause tasks to disappear from the board or become unsearchable?
- Any best practices to prevent cards from unintentionally falling off the board during configuration?