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Level 4
September 16, 2024
Question

Workfront Fusion Multiple send email

  • September 16, 2024
  • 2 replies
  • 986 views

Hi WF Community,

 

If I have multiple assigned users on a tasks, and in fusion automation I want to have them both received the email what tool should I be using? Current setup is just one dimensional it only send an email to the first user who assigned to the task. You reply will much appreciated! Thank you!

 

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2 replies

RandyRoberts
Community Advisor
Community Advisor
September 16, 2024

I usually try to avoid sending emails via Fusion and instead post an update to the thing they're assigned/subscribed to. If they have their settings to receive emails from assignment updates, the update posted to the task will trigger an email notification. This way you also have a record of what was sent in the task update.

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Rafal_Bainie
Community Advisor
Community Advisor
September 16, 2024

hi there,

first you need to read assignments collection, and then iterate through that collection and send email individually, alternatively you can send one email since latest "send email" outlook module allows to coma separate all emails at once

 

A_ENAuthor
Level 4
September 16, 2024

Hi @rafal_bainie , Good day, Would you mind if you can share the module settings for Read, Iterator and Email Module? Just want to check if I have the same settings., 

Rafal_Bainie
Community Advisor
Community Advisor
September 16, 2024

hi, I don't have this setup, it was just a quick mockup of the overall design