Workfront/Fusion Document Uploading Multiple Times | Community
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Eric_D_Miller
Level 5
October 16, 2024
Question

Workfront/Fusion Document Uploading Multiple Times

  • October 16, 2024
  • 2 replies
  • 1359 views

Hello,

 

I am bringing files from a SF opportunity to a WF project but when the Upload Files modules runs it uploads the file several times when I only need it once. Can anyone help guide me as to what I am doing wrong so the file only uploads once?

 

 

 

Thank you,

Eric

2 replies

lgaertner
Level 9
October 16, 2024

Hello Eric,

 

Could you please share a screenshot of how you configured the Upload Document (Legacy) module?

 

 

Regards

Lars

Eric_D_Miller
Level 5
October 16, 2024

Hi Lars,

 

Here is the upload module.

 

Thank you,

Eric

 

lgaertner
Level 9
October 16, 2024

I do not have Salesforce to test, but I suggest, that the data downloaded from there is kind of "misinterpreted" by Fusion.

 

Could you check, how the Output and especially the Data key looks like in your Salesforce download module?

 

 

Are the 78 files uploaded to Workfront all the same and really valid files? My assumption is that these are only 78 parts of your original file and will be shown as corrupted, if trying to open.

 

Regards

Lars

KellieGardner
Community Advisor
Community Advisor
October 16, 2024

I would also suggest a support ticket. I was having issues natively inside of Workfront that was duplicating uploaded files. Could be a Workfront glitch and not necessarily Fusion.