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Level 2
January 12, 2024
Question

Workfront external email

  • January 12, 2024
  • 1 reply
  • 624 views

Is there a way to set up a Workfront email that non users can request an account for and will convert to a task within a certain queue?

ex. 123@workfront.com

sent to intake queue automatically: New WF account request

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1 reply

skyehansen
Community Advisor and Adobe Champion
January 13, 2024

there isn't a way to do it "natively" using what's available out of the box. 

lgaertner
Level 9
January 15, 2024

Hi,

 

It is possible to create an intake email address to your request queue, but any mails from not registered Workfront users are rejected with the note:

You just tried to submit an issue to xyz, but it looks like you aren't authorized to submit issues via email. We are sorry about that.

 

Regards

Lars