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A
AbisheikMe
Level 3
April 21, 2026
Question

Workfornt proofing notification

  • April 21, 2026
  • 1 reply
  • 43 views

Hi ,

I have a requirement related to Proof approvals in Workfront.

I have assigned 3 approvers to a proof. Out of these, 2 users have already approved the proof, and 1 user has not responded.

When the proof reaches its deadline, Workfront sends reminder notifications to all 3 approvers. However, my requirement is:

👉 Only the approver who has NOT yet approved should receive the email notification
👉 Approved users should NOT receive further reminders

As per current native functionality, reminders are sent to all reviewers regardless of their decision status.

Is there any way to:

  • Restrict deadline/reminder notifications only to pending approvers?
  • Or achieve this using Workfront Fusion or any workaround?

Any suggestions or best practices would be greatly appreciated.

    1 reply

    S
    Adobe Support
    StutiTiAdobe Support
    Adobe Support
    April 21, 2026

    Hi ​@AbisheikMe , Yes you are correct in your understanding of the current native Workfront Proof behavior reminder and deadline notifications are sent to all approvers, regardless of their decision status. There is no out-of-the-box setting to limit these only to pending approvers but you ca try following:

    • Manual reminders: You can manually remind only pending approvers from the proof UI.
    • Workfront Fusion (detailed approach): You can fully control this using Fusion by building a scheduled scenario:
      1. Schedule the scenario to run at desired intervals (e.g., daily or before proof deadline).
      2. Use the Workfront module (e.g., Search Records or Get Record) to pull the proof and its reviewer/approver details.
      3. From the proof data, identify each user’s decision status (Approved, Rejected, Pending).
      4. Add a filter to only continue for users where decision = Pending (or no decision recorded).
      5. Use Email module (SMTP/Gmail/Outlook)

    If implementing Fusion, consider disabling native at-risk/late proof emails to prevent duplicate notifications.

      A
      AbisheikMeAuthor
      Level 3
      April 22, 2026

      I have a proposal and would like to confirm if it will work:

      I plan to create a custom late email notification in Workfront Fusion that will be sent only to users who have not approved the proof by the deadline.

      To prevent duplicate notifications from Workfront’s native functionality (including emails to users who have already approved), I plan to disable late email notifications in each user’s Proof profile settings.

      Could you please confirm if this approach will work as expected?

      what are the impacts on turning off this setting ?

       

      ninoskuflic
      ninoskuflic
      Level 5
      April 22, 2026

      Are you implementing this for a specific workflow or multiple? If you turn off this setting, it will turn off late proof notifications for that user for any proof he/she sees/gets in the system. E.g. if the user needs a late proof notification inside of another workflow they won’t get it.

       

      You can maybe use Fusion to disable notifications on users who already made their proof approval? That way, they won’t get notifications after they have approved a proof.

      If this solved your issue, please mark it as solved so others can find the solution faster.
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