Work list doesn't remove the proof after I've made a decision | Adobe Higher Education
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August 5, 2021
Pergunta

Work list doesn't remove the proof after I've made a decision

  • August 5, 2021
  • 1 resposta
  • 423 Visualizações

Since moving over to the new Workfront Experience, one of the things that's challenging for a lot of us who are reviewing and approving proofs is that the proof notification in my work list doesn't disappear right away. It used to go away right after I made a decision of approved or changes required and then I'd move onto the next proof. Now it seems like it can take up to a day to refresh. Is there a lag in the system or a reason as to why it takes so long to update? Anyone else have troubles with this? Thanks!

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1 Resposta

kynabaker16
Adobe Employee
Adobe Employee
August 6, 2021

Hi Katrina,

This sounds like there is a lag! Can you please submit a ticket to support about this? The change from Classic to the new experience shouldn't have any effect on the items staying in the Worklist.

Thanks for sharing!

Kyna