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_Manish_Singh
Level 9
March 18, 2025
Solved

WF Event Subscription

  • March 18, 2025
  • 1 reply
  • 525 views

Is it possible to set up event subscription in Workfront? For example, when a new project is created, the ServiceNow (SN) team at my company wants to get project details so they can insert this data into the ServiceNow table. We are not using Fusion for this integration. I informed them that Workfront does not have a built-in webhook feature, but I want to double-check here.

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Best answer by Sven-iX

So if I read this right you are trying to create a subscription. 

 

The auth token will be from exchanging a JWT token - it's your authorization to access the subscription API. 

 

If you have access to Fusion, it's pretty easy to get your session (customAPI call to /session), then pass that as sessionID header in the HTTP call to the subscription API.

 

Service now is not involved yet - you're just trying to create a subscription so that WF sends events to the URL you specified. Make sense?

1 reply

_Manish_Singh
Level 9
March 20, 2025

Hi @sven-ix - I'm going through the documentation. From what I understand, the URL and authToken should be provided by Service Now, correct?

Sven-iX
Community Advisor
Sven-iXCommunity AdvisorAccepted solution
Community Advisor
March 20, 2025

So if I read this right you are trying to create a subscription. 

 

The auth token will be from exchanging a JWT token - it's your authorization to access the subscription API. 

 

If you have access to Fusion, it's pretty easy to get your session (customAPI call to /session), then pass that as sessionID header in the HTTP call to the subscription API.

 

Service now is not involved yet - you're just trying to create a subscription so that WF sends events to the URL you specified. Make sense?