I am trying to add a new user however when I submit I get an error stating that the username is already taken. When I try to search the user it does not exist and when I try to assign a task to this user it cannot find them. How can I fix this?
Can you maybe post a few screenshots showing how you are adding new users (since there are several ways to do so), and how you are searching the email please?
I found the issue, I was only searching under the active filter. I removed it and found this user has been deactivated. I know what to do from here. Thank you.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.