User Set Up - Copy Error | Community
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September 9, 2024
Question

User Set Up - Copy Error

  • September 9, 2024
  • 1 reply
  • 477 views

Hi Community,

 

Has anyone seen this error before when copying the set up of an existing user?

 

Thanks

Matt

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1 reply

KatherineLa
Community Advisor
Community Advisor
September 9, 2024

We started seeing that last week, but I didn't have time to make a video of the whole thing and write the required essay to have Support review it. We do not use any of the features related to rate cards/roles or any financial functionality at all.

September 10, 2024

Thanks for the reply. We do use those areas but not for this particular user, so like you, we're confused. In the end, I created a new user from scratch, with the same information and the system was happy with that.

 

Maybe an issue when copying users sometimes?