"Updates" - is there a way to require a person to send the update to? | Community
Skip to main content
C
CherylLu
Level 3
November 23, 2020
Question

"Updates" - is there a way to require a person to send the update to?

  • November 23, 2020
  • 1 reply
  • 381 views

My users sometimes forget or don't realize they didn't select the name of who to send the Update to. We never have any reason to post an update without notifying a specific person. Is there a setting we can turn on that would require a person's name to notify?

I don't believe there is based on what I could find, but am hoping I missed it.

thanks,

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

    1 reply

    R
    Community Advisor
    Richard_Le_Community Advisor
    Community Advisor
    November 23, 2020

    Hi Cheryl,

    I'm afraid that there is no setting to force users to tag someone into an update. However, one setting you could consider is the 'Someone comments on a thread I am in' configuration (located under Preferences > Communication in users settings). This will ensure that if a user was included in the thread at some point, but is omitted from being tagged into future updates in that thread, they will still receive a notification.

    Appreciate that this isn't exactly what you were looking for, but this setting might go some way to minimising the risk of notifications not being sent.

    Best Regards,

    Rich.

      Terms & ConditionsAccessibility statement

      Loading footer...