Trouble shooting a Widget issues

Forum|Forum|1 year ago
October 23, 2024
2 replies
854 views

Hello, I recently added two new users and assigned them to the same layout template as a multiple of other users. The new users don't have the column filter in the project and task widgets like the others do. I can't figure out why. Does anyone have any insight as to how to have the column added back in? I attached a screenshot of what the new user has, and a screen shot of what the column should be. Thank you.

Workfront

Best answer by PHenn

Hello all, this community is the best. I edited the access level for the work license and now everyone assigned to that license is able to see the column in their project and task widget.

thank you!

skyehansen

I'm wondering if there's anything different about the new users -- like do they happen to have a different access level?

K

KatherineLa

Community Advisor

This is the answer. In order to edit columns at all, the user's access level must allow Create access for filters/views/groups.

A

AmyYo1

Level 3

I had this same thing happen. I adjusted user access levels to solve the issue. One confusing thing: In my user access settings, it notes "filters/views" when adjusting to edit vs. view access, but doesn't note groups. Adobe must assume that's a given. 🙂

P

PHennAuthorAccepted solution

Level 3

Hello all, this community is the best. I edited the access level for the work license and now everyone assigned to that license is able to see the column in their project and task widget.

thank you!

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded