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System Admin Support

Forum|Forum|2 years ago
November 6, 2023
2 replies
752 views

I am a system administrator within Workfront, however, I don't have all the options to add or edit users.

Workfront

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Best answer by lgaertner

Hi,

you should double check the layout template assigned to your user level. There, in the top right, you can define what functions you find in your main menu.

https://yourinstance.my.workfront.com/setup/layout-templates

Regards

Lars

KellieGardner

Community Advisor and Adobe Champion

@caitvank - you likely have a layout template applied to your profile that is hiding the menu options. I would suggest removing that or creating an admin template that has everything you need. you can access users directly by adding /users after the .com in your URL.

yourcompanyname.my.workfront.com/users

C

caitvankAuthor

Thank you, this was the problem.

lgaertnerAccepted solution

Level 9

Hi,

you should double check the layout template assigned to your user level. There, in the top right, you can define what functions you find in your main menu.

https://yourinstance.my.workfront.com/setup/layout-templates

Regards

Lars

C

caitvankAuthor

Yes, thank you! This was my issue and now I've corrected it.

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