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A
Anonymous
May 29, 2018
Question

SSO Auto-Provision

  • May 29, 2018
  • 12 replies
  • 2791 views
Hi all, We implemented SSO last year for our department. We would now like to enable the Auto-Provision feature to allow greater access to Workfront for requests. Has anyone experienced any issues enabling the Auto-Provision feature following the roll out of SSO? SSO is working smoothly for us and we want to mitigate any potential impacts to exiting users. Please let me know if you have any lessons learned or best practices for Auto-Provision users. Thank you! TRINITE BRYANT Marriott Digital PMO
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J
JillAc
Level 10
August 3, 2018
Thank Adena. Every time I do what you say I get a duplicate account created when the person logs into WF. I think it has to do with upper and lower case in the email address, or possibly in the name fields. After I had 20 duplicate accounts and had to start all over I didn't test it further. I suppose I can try this again the next time I have a new user, and ask IT to supply me the exact format they used to create the master ID that WF references. Have you had that problem or is the nomenclature in your company so consistent that it isn't an issue? Jill Ackerman | Director, Product Marketing Lindblad Expeditions 96 Morton Street | New York, NY 10014 Ph. 212.261.9080 | Fax. 212.265-3770 jilla@expeditions.com | "http://www.expeditions.com/"> www.expeditions.com
randyr6740755
randyr6740755
Level 3
August 3, 2018
Use the federated ID, and it is case sensitive. It should be FirstLast no spaces. Get the case right and it should log you in with no duplicate. I would just delete the dupes so you can start fresh. Randy Roberts Zimmerman Advertising LLC
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