Specific messages for individual users on proof routing

Question

Hello! Anyone know if there is a way to set up a routing template where select users in the routing receive a specific message once they make a decision?

For example, let's say I use a routing template for packaging and I wanted user A to receive a message that said please "Please verify sku and vendor before finalizing your decision", no matter what decision they make. Is that doable?

Thanks!

Richard_Carlson · Accepted Answer

Oh yeah, I know about those. I was looking for something that's automated when the stage goes active. Sorry for the confusion!

I think if we took it one step further you could develop custom workflow templates with assignments and a custom message. Instead of doing it on the fly you can apply the workflow template to the proof.

skyehansen · Answer

Looking in Proof at the Account Settings (under the decisions tab), there's a way to set a message that displays whenever you select a decision. However, since there's not a way to constrain it to any particular workflow, it would result on all your users seeing the message.

https://experienceleague.adobe.com/en/docs/workfront/using/workfront-proof/wf-proof-account-admin/account-settings-in-wf-proof/configure-approval-decision-in-wp

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