Some users not showing up as tagging option in updates | Community
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July 23, 2025
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Some users not showing up as tagging option in updates

  • July 23, 2025
  • 2 replies
  • 274 views

Certain users are not showing up as an option to tag in WF updates. Is anyone else experiencing this issue?

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Best answer by Lyndsy-Denk

This is a known issue with a workaround. I ran into it last week, too. If you experience it, definitely submit a ticket to support.

2 replies

Madalyn_Destafney
Community Advisor
Community Advisor
July 24, 2025

Not on my end, I recommend opening a Support ticket for this, with a few example names of users that aren't showing for you. I'd also check if they're showing in sandbox and preview or not too and add this info to the ticket as well.

If this helped you, please mark correct to help others : )
Lyndsy-Denk
Community Advisor
Lyndsy-DenkCommunity AdvisorAccepted solution
Community Advisor
July 28, 2025

This is a known issue with a workaround. I ran into it last week, too. If you experience it, definitely submit a ticket to support.