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P
Portia_
July 1, 2025
Question

Slack WF Integration not working

  • July 1, 2025
  • 4 replies
  • 562 views

I stopped receiving WF notifications to my Slack on 6/27. I have cleared slack cache and app data. I also logged out and now I can't log back in. 

 

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    4 replies

    J
    JoshuaPu1
    July 1, 2025

    I'm seconding this. My manager and I are both having the issue. I tried re-authorizing, and I was able to complete that operation but it didn't solve the problem.

    cbutterworth
    cbutterworth
    Level 1
    July 2, 2025

    This is happening to all of my users as well. I have submitted a support ticket but still awaiting a resolution.

    J
    jpavlovski
    July 7, 2025

    Our instances are experiencing the same issue. Has anyone gotten resolution from Adobe Support yet?

    cbutterworth
    cbutterworth
    Level 1
    July 7, 2025

    No resolution just that it is with their Engineering department to fix

    J
    jpavlovski
    July 7, 2025

    So it doesn't seem to be an issue where we just need to re-authenticate the slack app? I just put in a ticket for our internal slack admins to check on that so I guess I'll find out.

    cbutterworth
    cbutterworth
    Level 1
    July 8, 2025

    Workfront has created this page as its now a "known issue" https://experienceleague.adobe.com/en/docs/workfront-known-issues/issues/new-workfront-experience/wf-current/wf-integrations-slack-integration-not-working

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