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J
judyl69132668
March 20, 2023

Search Function

  • March 20, 2023
  • 1 reply
  • 1366 views

As a user, previously on the admin UI I have been able to use the Search function to search for jobs under a keyword and lately the search function is showing very little results. Has there been any changes to the search function (top right search window) in the UI?

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1 reply

skyehansen
Community Advisor and Adobe Champion
skyehansenCommunity Advisor and Adobe Champion
March 21, 2023

I would submit a helpdesk ticket. One of the problems we used to have (not so common anymore) resulted in our search having to be re-indexed. However, the helpdesk can walk you through other troubleshooting steps.

J
judyl69132668Author
March 22, 2023

Do I have to be an Admin to submit a helpdesk ticket?

skyehansen
Community Advisor and Adobe Champion
skyehansenCommunity Advisor and Adobe Champion
March 22, 2023

There's a fancy term for it, I don't know what that is at the moment, but it used to be ASC (authorized service contact, meaning the helpdesk can talk to you). Usually, yes, your admin is an ASC, and it's probably best if you contact them first since they may already know or have done something about this.

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