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JJF72
JJF72
Level 2
May 14, 2024
Question

Resource Management errors

  • May 14, 2024
  • 1 reply
  • 416 views

We have noticed issues with the resource management page when looking at planned work etc.  In short, it doesn't add up and doesn't match the Workload Balancer.

Example 1:

How does 7.5 + 3.5 = 11.02?  This type of discrepancy occurs a lot.

 

Example 2:

For a task for a given week, Resource manager shows 0.75 and the planner for the same entry shows 0.73.

 

Any ideas as to what is happening and how to fix it?

 

Thanks in advance for any help.

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1 reply

Rafal_Bainie
Community Advisor
Rafal_BainieCommunity Advisor
Community Advisor
May 15, 2024

I've been investigating this with WF support a lot. Here is explanation I got:

After further investigation, it was determined that there could be up to a 3-minute variation for the planned hours within the Workload Balancer. That would explain why some planned hours don't wholly align when looking at the task details. 
As an example, let's say we have a 3-day task with 10 hours. By default, the hours are equally distributed with 3.33, 3.33, and 3.33. If we were not to allow a 3-minute variation, the user would have run into an "hour sum doesn't match task planned hours" warning when the user entered the inline edit mode.

 

There was a separate problem with task set to 0 planned hours, but still showing up as 0.02, but I believe this has been patched

Best

Rafal

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