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J
JillAc
Level 10
May 13, 2021
Question

Requester needs to update custom form

  • May 13, 2021
  • 2 replies
  • 694 views

Hi - once again, access and rights have me flummoxed. I have a requester who is able to click through to the project created from the request (original request gets deleted). On occasion she needs to update the custom form but doesn't have access. What do I need to change so she can edit the form and not just view it? Thanks!

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2 replies

K
KendraRo2
Level 3
May 13, 2021

She must only have view rights under the Form - Share.

J
JillAcAuthor
Level 10
May 14, 2021
Thanks Kendra. I have shared the request form and the project form and given the highest access level. I also checked the project and made sure the person who submits a request gets the highest access level and no luck. I think I have to submit a ticket. Access rights are such a headache for me.
imgrund
Adobe Employee
imgrundAdobe Employee
Adobe Employee
May 14, 2021

So the custom form that needs to be edited is on the project? I think they have to have contribute rights on the project itself (which does require at least a Work license just in case you are using the Reviewer licenses for requester).

    J
    JillAcAuthor
    Level 10
    May 14, 2021
    Ahhh that would be the problem, they are just a requester. That’s a bummer ‚Äì seems like the person who submits the request and fills out the form should continue to be able to update it as the project moves forward.
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