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J
JyotiSi
Level 2
April 30, 2021
Question

Report Sharing via Public Link takes user to login page

  • April 30, 2021
  • 1 reply
  • 647 views

Hi,

I have few reports which I am sharing with clients outside the organization. These reports are shared by generating public link in sharing option of report. It was working fine earlier but recently when clients click on the link they are being asked to login to workfront. They do not not have a WF account.

Can somebody help me in understanding why this is happening and what is the best possible solution?

Thank you,

Jyoti

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    1 reply

    SamanthaIsin
    SamanthaIsin
    Level 7
    April 30, 2021

    I just found out while researching this issue and reading your post that you even CAN share reports with a public link!! So thank you!! In terms of your issue, I checked the known issues in WF 1 (https://one.workfront.com/s/article/Known-Issues) and found this!

    https://one.workfront.com/s/article/Reports-Public-report-link-requiring-login-for-active-Workfront-users

    So, support knows about it. I would reach out to them and let them know you're also experiencing it and provide some examples.

      J
      JyotiSiAuthor
      Level 2
      April 30, 2021

      Thanks Sam. I am going to follow up on this issue with support team.

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