Reminder notifications for a queue or queue topic | Community
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RhondaGayleTX
Level 5
July 25, 2023
New

Reminder notifications for a queue or queue topic

  • July 25, 2023
  • 2 replies
  • 482 views

Description - It would be helpful if we could assign reminder notifications to "all requests" coming through a queue / queue topic

Why is this feature important to you - It is labor intensive to go into every request as it gets submitted through a queue topic to assign a reminder notification.  

How would you like the feature to work - Assign a reminder notification per queue topic in the queue topic setup

Current Behaviour - Currently, a user must to go into every request as it gets submitted through a queue topic to assign a reminder notification manually.

2 replies

sebastiendesautel
Level 2
November 9, 2023

Just confirming that this is a good idea. It would be useful to us too.

Thanks

sebastiendesautel
Level 2
November 9, 2023

It would also be great to be able to tick the checkbox through Workfront Fusion to have even more control.