Quick Tip: Use the Document Integrations (SharePoint, GoogleDrive, Dropbox) to create a single source of truth. | Community
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kynabaker16
Adobe Employee
kynabaker16Adobe Employee
Adobe Employee
October 20, 2021
Question

Quick Tip: Use the Document Integrations (SharePoint, GoogleDrive, Dropbox) to create a single source of truth.

  • October 20, 2021
  • 1 reply
  • 722 views

Did you know that you can configure document integrations so that you can centralize your working documents with your work and have a single source of truth? Whether you use SharePoint, Google Drive, or Dropbox, you can connect them so your users can collaborate on the same files without downloading and uploading new versions, keeping all of your collaboration in real time. Learn more here.

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    1 reply

    RhondaGayleTX
    RhondaGayleTX
    Level 5
    November 8, 2021

    Hi, Thank you for bring up this topic. We have teams that started using OneDrive and for some reason, some of the users have lost access to their OneDrive from within Workfront.

    I would like to hear from others that may have experienced similar issues where some users lose access and are not able to re-authenticate to try to correct it. It still works fine for other users and we have been unable to identify the discrepancy. We have enlisted the help of Workfront support as well as our IT Team and are having trouble identifying the issue. We do have SAML set up and some of both groups of users are in Citrix and some users are outside of Citrix, so that doesn't seem to be related.

    Thanks!

    kynabaker16
    Adobe Employee
    kynabaker16Adobe EmployeeAuthor
    Adobe Employee
    November 8, 2021

    Hm, that is odd. I hope if someone else has this same issue they will share what they found. You've done the right things that I know to do (contacting Workfront support and your IT team!)

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