Proof comment tools not working | Community
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spencer_w
Level 2
May 6, 2026
Question

Proof comment tools not working

  • May 6, 2026
  • 3 replies
  • 40 views

Our users are reporting broken functionality inside Workfront’s ProofHQ tools. It also appears the UI has changed slightly, so we suspect there may have been some sort of recent release? I couldn’t find anything conclusive in the release log. 

 

Please see screenshot below for a detailed report, but essentially the text selection tools are no longer populating text, line breaks aren’t being respected, and the “edit” button erases all content. We’ve also had users unable to save copy/pasted text. 

 

Insights are much appreciated. Thanks! 

 

 

3 replies

Lyndsy-Denk
Community Advisor
Community Advisor
May 6, 2026

This sounds like a job for Workfront support 🦸‍♂️. I recommend submitting a ticket.

spencer_w
spencer_wAuthor
Level 2
May 6, 2026

Will do, thanks!

Lyndsy-Denk
Community Advisor
Community Advisor
May 6, 2026

And there it is: I have a user reporting this issue, so I will also submit a ticket.

Jared_Mauch
Level 6
May 6, 2026

We’re seeing similar issues with our proofs today. A ticket with Workfront Support has been submitted.

spencer_w
spencer_wAuthor
Level 2
May 6, 2026

Good to know it’s not just us. Will submit a ticket too. Thanks!

Level 1
May 6, 2026

My copy team reported this same issue today. A workaround for now is to use the external WorkFront Proof application. The text markup tool on there is still working correctly (at least on the Mac version. I haven’t tested on PC)