Project Reports vs. Hour Reports - what am I missing? Losing my mind!
When we began WF, our consultant setup project reports that showed us the total count of projects per xyz. Likewise, there was a similar project report that showed total hours per project per xyz.
What we didn't anticipate that YOY data where we want to isolate ONLY 2019 or ONLY 2018 projects would not let us filter that way. For example, we wanted to see the hours logged during 2018 for a project - not all hours on the project YTD.
I'm stuck at a crossroads. By doing a project report (by count) we get an accurate project count of 1265 projects in 2019. It tells me that we logged 352.5 hours for project 36489 in 2019. (inaccurate)
By doing an hour report, we get an inaccurate project count of 547 projects in 2019. (as it is only displaying projects that have hours tracked to them). This report tells me we logged 1.75 hours for project 36489 in 2019. (accurate). It also shows time entries vs. projects as the data detail.
In speaking with WF support, they said:
I was able to meet with my team and the handling of this report is outside the capabilities of our our objects interact. The best option you have is to make the hour reports for your objects and then export to excel and find the unique values that way. We have other services that may be able to help with what you are looking to do, but with Workfront - we have reached an end point to the reporting capabilities for this type of data.
So I ask our very knowledgeable community this:
- Is there a way to display a report that shows a total of project count and hours specific to that criteria in the same report? Something atune to, in 2019 we had a project count of 1265 projects. For these projects, here is the total hours logged during 2019 only.
This is so easily done exporting the hourly report time entries into excel, tossing into a quick pivot and there's the data. I'm not understanding why this is so hard to do in WF. Our executive team is not happy right now.