Notifying a separate team when another team misses a deadline | Community
Skip to main content
Level 3
March 20, 2025
Solved

Notifying a separate team when another team misses a deadline

  • March 20, 2025
  • 1 reply
  • 441 views

Hi everyone,

 

I’d like to get your thoughts on this scenario: how would you handle notifying one team when another team misses their task deadline?

 

Here’s a bit more context:


Let’s say Team A is responsible for uploading a file by this Friday. If they don’t complete the task by then, I’d like a completely separate team, say Team B, to receive a notification, either via in-app alert or email on Friday (the due date).

 

I’m aware that Workfront allows setting up reminders like a 1 day before due date alert, but in this case, I specifically need a notification sent to a different team on the actual due date if the task remains incomplete.

 

Has anyone tackled something similar, or is there a simple solution in Workfront I might be missing?

 

Thanks!

Best answer by Kurt_Jones

ab_cdef,

This could be done if you have the Fusion component but not natively within Workfront, other than the reminder emails you've already noted.  

1 reply

Kurt_Jones
Community Advisor
Kurt_JonesCommunity AdvisorAccepted solution
Community Advisor
March 20, 2025

ab_cdef,

This could be done if you have the Fusion component but not natively within Workfront, other than the reminder emails you've already noted.  

If my response answered your question, please mark it answered, so others can find the answer
ab_cdefAuthor
Level 3
March 21, 2025

That's what I thought. Thanks for confirming