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ThomasNe2
Level 4
August 4, 2023
Solved

Notifications - Document uploads on Issues/Requests

  • August 4, 2023
  • 2 replies
  • 749 views

Is there a notification settings for document uploads to Issues and Requests? I can see for documents added to a Project but when it is added to a specific issue I can't seem to isolate these notifications?

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Best answer by JoaquinAv

Hi, 

 

Yes, this is in the Setup > Emai > Notification area of your instance. You'll want to look for Requests I Have Made > A document is changed or uploaded on an issue for which I am the primary contact. Be warned, this is a system-wide, or group-wide setting. And only notifies the user that submitted the request. 

 

To learn more, visit Notifications: Request I have made. 

 

_Joaquin

2 replies

JoaquinAv
JoaquinAvAccepted solution
Level 3
August 4, 2023

Hi, 

 

Yes, this is in the Setup > Emai > Notification area of your instance. You'll want to look for Requests I Have Made > A document is changed or uploaded on an issue for which I am the primary contact. Be warned, this is a system-wide, or group-wide setting. And only notifies the user that submitted the request. 

 

To learn more, visit Notifications: Request I have made. 

 

_Joaquin

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    ThomasNe2Author
    Level 4
    August 8, 2023

    Thanks for this! I have been testing this but don't think this notification is going to fit my purpose as it is limited to single-users. I need to notify a full team when a document is uploaded - do you know if this is possible? It won't send a notification when they are assigned to the request as this only works for individual users. Any ideas? I really appreciate your help!

    NicholeVargas
    Adobe Employee
    NicholeVargasAdobe Employee
    Adobe Employee
    August 7, 2023

    @thomasne2 In addition to what @joaquinav mentioned below, there is also an email notification for documents added to a request/issue I'm assigned to. 

    Email Notification Name: Request Document Add to Issue Assigned To

    Email Notification Description: Documents are uploaded or changed on requests I'm assigned to

    Found under the section: Information about Work Assigned to Me

    If activated at the global level, it will by default be turned on for all users, so just keep that in mind!

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