Notification emails not going out? | Adobe Higher Education
Skip to main content
H
HaroldBa1
Level 2
August 5, 2021
解決済み

Notification emails not going out?

  • August 5, 2021
  • 2 の返信
  • 843 ビュー

Good afternoon, y'all.

I'm also receiving reports from my users about missing notification emails. We were receiving ready to work notifications and "new work requests" as recently as yesterday, for example. I've seen none today. @Kyna Baker - inactive‚, I'm submitting a support ticket but have you heard of any changes that would explain the lack of notifications.

このトピックへの返信は締め切られました。
ベストアンサー HaroldBa1

@Kyna Baker - inactive‚, This one turns out to be an email system issue on our end. I just received a notification from our IT team, and I'm getting sporadic notifications as well.

Sorry for the false alarm. 😕

2 の返信

kynabaker16
Adobe Employee
kynabaker16Adobe Employee
Adobe Employee
August 5, 2021

Hi Harold,

We don't have an official issue right now, but please submit a support ticket so we can track it if this becomes a bigger issue!

Kyna

H
HaroldBa1作成者回答
Level 2
August 5, 2021

@Kyna Baker - inactive‚, This one turns out to be an email system issue on our end. I just received a notification from our IT team, and I'm getting sporadic notifications as well.

Sorry for the false alarm. 😕

kynabaker16
Adobe Employee
kynabaker16Adobe Employee
Adobe Employee
August 5, 2021

Oh, well, that's a relief. I'd rather have you reach out just in case and have it turn out this way than have you not reach out and have it be something the community could have helped with! I'm glad you're getting it resolved on your side. :)

契約条件Accessibility statement

Loading footer...