No Longer Receiving Workfront Updates in Teams | Community
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RockyPatton
Level 2
July 23, 2025
Solved

No Longer Receiving Workfront Updates in Teams

  • July 23, 2025
  • 4 replies
  • 668 views

Around mid-day on Monday, July 21, I stopped received any updates or notifications in the Workfront app for Teams. Notification settings have not changed. Before I submit a ticket, has anyone else experienced this?

Best answer by RockyPatton

The issue seems to have resolved itself. Last Thursday night, I got a avalanche of backlogged notifications, then Friday was business as usual.

4 replies

Madalyn_Destafney
Community Advisor
Madalyn_DestafneyCommunity Advisor
Community Advisor
July 23, 2025

Hi there, have you upgraded to the New Teams? You need to be on New Teams for the WF plugin to work.

"As of July 1, 2025, Microsoft will remove support for the Classic Teams desktop app. As a result, the Workfront integration with Microsoft Teams will not be supported once the Classic Teams desktop app is no longer available." More info here.

If this helped you, please mark correct to help others : )
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    RockyPattonAuthor
    Level 2
    July 24, 2025

    Yes, I upgraded in late June and have been successfully using WF/Teams until Monday.

    JustinRenteria2
    JustinRenteria2
    Level 6
    July 23, 2025

    Hmm I think this is happening to me too.  Just realized it. I'll have to test more tmrw once I get back into the office. 

      Lyndsy-Denk
      Community Advisor
      Lyndsy-DenkCommunity Advisor
      Community Advisor
      July 28, 2025

      The same happened to me, but on Friday I received notifications again, so I'm hoping the issue is now resolved. 

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        RockyPattonAuthor
        Level 2
        July 30, 2025

        Yes! Same here. Notifications magically started appearing again. I got an avalanche of them Thursday after hours, then Friday was back to business as usual.

        kautuk_sahni
        Community Manager
        kautuk_sahniCommunity Manager
        Community Manager
        July 29, 2025

        @rockypatton Just checking in — were you able to resolve your issue? We’d love to hear how things worked out. If the suggestions above helped, marking a response as correct can guide others with similar questions. And if you found another solution, feel free to share it — your insights could really benefit the community. Thanks again for being part of the conversation!

        Kautuk Sahni
        R
        RockyPattonAuthorAccepted solution
        Level 2
        July 30, 2025

        The issue seems to have resolved itself. Last Thursday night, I got a avalanche of backlogged notifications, then Friday was business as usual.

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