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ConnorO2
ConnorO2
Level 4
January 23, 2026
Solved

No Email Notifications January 22nd

  • January 23, 2026
  • 1 reply
  • 32 views

My entire company wasn’t receiving email notifications all day yesterday from Workfront. Just wondering how many other folks were having this issue?

 

Seems to be resolved as of this morning but this isn’t the first time that I don’t receive a clear status on what is down within the system. Sometimes the system is running slow, sometimes proofs don’t want to work, and then we have days like yesterday when we don’t receive email notifications. 

    Best answer by MaddyMa

    Hi Connor! 

    There was a global Microsoft outage yesterday, which could have contributed to the missing email notifications. That said, I would still submit a ticket to have Adobe Support look into it for you. They might have a fix, or at the very least they can typically confirm whether or not WF sent out the emails in the first place, which can help you narrow down your troubleshooting. 

     

    Best of luck! 
    Maddy Martin

    1 reply

    M
    MaddyMaAccepted solution
    Level 2
    January 23, 2026

    Hi Connor! 

    There was a global Microsoft outage yesterday, which could have contributed to the missing email notifications. That said, I would still submit a ticket to have Adobe Support look into it for you. They might have a fix, or at the very least they can typically confirm whether or not WF sent out the emails in the first place, which can help you narrow down your troubleshooting. 

     

    Best of luck! 
    Maddy Martin

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