My Projects widget loading, but then giving error message on New Home | Community
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KarenCastens
KarenCastens
Level 2
September 3, 2025
Question

My Projects widget loading, but then giving error message on New Home

  • September 3, 2025
  • 1 reply
  • 283 views

Hi everyone -- I've been having some trouble with My Projects on my own "New Home" page, but others on my team are not having the same issue. I've searched for a solution to no avail, any help is appreciated!

 

I've created a Layout Template for everyone on my small team, and we are all using the same "Home" Layout Template, however, my own "My Projects" box will load for a second or two, but then it immediately switches to this error message you see in the screenshot. 


Any ideas?? I've cleared my cache, tried removing and changing some of the custom columns/view I sat up, but nothing is working for me! I've checked with other users on my team, and theirs is working just fine!

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1 reply

skyehansen
Community Advisor and Adobe Champion
skyehansenCommunity Advisor and Adobe Champion
September 3, 2025

if in doubt, I usually just reset my user profile. Destructive (you lose any "custom settings" you have, like custom dashboard sections in a project, or sticky views, filters and groupings) but usually clears everything right up 90% of the time.

 

https://experienceleague.adobe.com/en/docs/workfront/using/administration-and-setup/add-users/create-manage-users/reset-a-users-preferences

    KarenCastens
    KarenCastensAuthor
    Level 2
    September 4, 2025

    Thank you! I may have to go this route!

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