Most Access Levels and Standard Licenses cannot see 'Projects I'm On' when they have full access to projects regardless if they're the project owner | Community
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BrittanyGarrett
Level 2
January 22, 2026
Solved

Most Access Levels and Standard Licenses cannot see 'Projects I'm On' when they have full access to projects regardless if they're the project owner

  • January 22, 2026
  • 1 reply
  • 26 views

I noticed an issue on the Home Dashboard where users outside of the Design Team can only see projects with a Completed status in the Status column. Previously, they were able to view all projects they have managerial, view, or contributor access to if it was shared with them, regardless of status, so this seems to be a change from how it worked before. And I’ve checked each Access Level and this is even happening with certain people who have the Standard License.

 

The dashboard indicates that a filter is enabled, but even after selecting Clear All several times, only the Completed status continues to display. There is no filter enabled even though it says there is.

The Projects I’m On view should show visibility across all project statuses we’ve set up in the system, but it doesn’t appear to be functioning as it did in prior months.

Could someone please take a look? I’ve attached a screenshot for reference. Thank you!

 

Best answer by Madalyn_Destafney

Hi there, I suggest opening a Support ticket so they can look into this more. Sounds like odd behavior for sure and you’ve troubleshooted the filters, which is what I would have suggested first. Support will be able to look at it more in depth.

1 reply

Madalyn_Destafney
Community Advisor
Madalyn_DestafneyCommunity AdvisorAccepted solution
Community Advisor
January 22, 2026

Hi there, I suggest opening a Support ticket so they can look into this more. Sounds like odd behavior for sure and you’ve troubleshooted the filters, which is what I would have suggested first. Support will be able to look at it more in depth.

If this helped you, please mark correct to help others : )