Missing line breaks in noteText report

Dear All,

We have a Note report that collates user updates from a single project for a set period of time. The report is than automaticaly distributed in PDF format among a specific global team twice a day.

Since the latest product release and introduction of "new commenting" experience we have an issue with formatting of the report results. Our users enter updates with line breaks (seem a natural behaviour in posting notes etc) but the report arrives with text formatted as a single line. I have raised a case with Workfront but they do not seem to be able to resolve it and they cite the standard behaviour.

Excample:

User enters an update:

A - placeholder text

B - placeholder text

C - placeholder text

The reult is:

A - placeholder text B - placeholder text C - placeholder text

Few more excamples are attached, one copied from the production enviroment.

I wonder if anyone came accross this probmen and know how this can be resolved? I thought maybe the below Note text mode can be enhanced to ensure correct formatting orf the results. I apreciate any help on this

displayname=
linkedname=direct
namekey=noteText
querysort=noteText
textmode=true
valuefield=noteText
valueformat=HTML