Locking a custom field when issue or task is closed/complete | Community
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Brandy_Johnson
Level 2
December 29, 2020
Question

Locking a custom field when issue or task is closed/complete

  • December 29, 2020
  • 3 replies
  • 1716 views

Is there a way to lock a custom form so that the form cannot be edited after the issue (or object) it is attached to is closed? I need a way to make sure the data isn't changed after the issue or task is completed. Thanks!

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    3 replies

    M
    ManuelBa
    Level 4
    December 30, 2020

    Great question, we are also trying to find a way for locking a custom form - in our case even before closure of the project

      kynabaker16
      Adobe Employee
      kynabaker16Adobe Employee
      Adobe Employee
      January 4, 2021

      Hi guys,

      I just took a look and I don't see a way to do this today. The only way to prevent users from editing a custom form today is to remove that user's manage or contribute access to the object.

      I believe these ideas relate to what you're looking for here.

      Retain original request information

      Custom Form/Field Sharing Restrictions

      Go and send them a few votes and we'll see if @Jeremy Flores‚ thinks that they could be consolidated at all.

      Kyna

        jerflo
        Adobe Employee
        jerfloAdobe Employee
        Adobe Employee
        January 5, 2021

        Thanks for bringing these to my attention. They have been consolidated into one: https://one.workfront.com/s/idea/0870z000000PSfqAAG/detail.

        K
        KevinQu1
        Level 10
        January 5, 2021

        Upvoted both!

        jerflo
        Adobe Employee
        jerfloAdobe Employee
        Adobe Employee
        January 8, 2021

        @Brandy Johnson‚ @Manuel Bause‚ @Kevin Quosig‚ - I have to ask; why wouldn’t the user just un-share the form with anyone else besides themselves?

        B
        Brandy_JohnsonAuthor
        Level 2
        January 8, 2021

        I'm not looking to lock the custom form itself. I'm looking to lock the data collected in the form. The situation I have is that I have a custom form that is attached to a request queue. The form collects data related to the request being made. I am looking for a way to lock the data in the form so that the requestor or any other user cannot update or change the data collected in the form once the work item has been closed or approved without going through the approval process gain. Unsharing or removing the form itself from the overall object doesn't address this particular situation. I am looking to lock the data collected in a form attached to a closed task or issue so that the data inside the form cannot be changed once the work has been completed. Im running into situations where a request is made. It is then routed an approved, but the original user can go in an alter the data in the form after is has been approved even if the issue has been closed. I need a way to control data changes and if something changes it needs to go thru the approval process again. Im finding that the data in custom forms can be updated at any time.

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