KickStart - Adding Custom Attribute Data

Eric I had tried to update projects/tasks a few months ago using a Kickstart and was never able to. I was further told that you cannot accomplish updates thru a kickstart. I ended having to use the excel updater tool that from the AtAppStore. Doug was very helpful in explaining it to me and I am sure he would give you more information about. Michael Lebowitz Marketing Analyst Michael.Lebowitz@guidewellconnect.com T 904-436-4240 | M 904-200-1364 Fax 904-565-6156 4800 Deerwood Campus Pkwy DCC 800-4-272 Jacksonville, FL 32246

Hi: I've updated information using KickStarts – but I can't figure out how to work with custom attributes using a Kickstart. Doug is great and represents a really helpful toolset. If I had budget for anything, I would have called him first L Eric

Was there no selection available when exporting the template that included custom attributes? Michael Lebowitz Marketing Analyst Michael.Lebowitz@guidewellconnect.com T 904-436-4240 | M 904-200-1364 Fax 904-565-6156 4800 Deerwood Campus Pkwy DCC 800-4-272 Jacksonville, FL 32246

Hi Eric, Where (to my knowledge) Kickstarts are Insert Only, our Excel Updater can do both inserts and updates, including custom data. "http://store.atappstore.com/product/excel-updater/">http://store.atappstore.com/product/excel-updater/ Regards, Doug

When I select custom data in the Kickstart export, it gives me all kinds of objects not related to custom attributes on the Issue – our customizations to issues, statuses, priorities, and so on. It doesn't give me Issue information at all, just custom data. I am not aware that any of that data relates to the custom attributes on the issue object. Am I wrong? I've got no experience with this stuff and being wrong has a non-trivial probability. Thanks, Eric

The Correct Header is ... DE:Field Name So if my custom field is Awesome Field the column header in the 2nd row is DE:Awesome Field For your convenience (NOT!) don't include any special punctuation in the field name and preferably in the field choices. Also make sure all text in any selection field is an exact match to the field values in your drop-downs, checkboxes, etc. Only the fields in bold are required, everything else can be removed. -- Melinda Layten, Senior Consultant Work Management Improvement CapabilitySource Phone: (484) 505-6855 site: www.capabilitysource.com email: melinda.layten@capabilitysource.com - we simplify your work so you can run your business -

Agree with Melinda, we've previously uploaded custom data fields to the projects by kickstart using the DE:Field name. Polly Co

Outstanding. That is exactly what I needed to know. I'll give it a try! Thanks very much Eric

I thought I had this figured out but I am getting this error during the import. I was just trying to add options for A & B. Invalid Parameter: ICM Campaign Name value "A\|B" row: 3 sheet: PROJ Any suggestions? Michael Lebowitz GuideWell Connect

Could it be the '/' or |? I know we've had trouble with special characters in the past. Vic Alejandro, PMP, CSM | IT | Sr. Technical Project Manager Denver Water | t: (303-628-7262) | c: (303-319-6473) "http://www.denverwater.org/"> http://www.denverwater.org INTEGRITY | VISION | PASSION | EXCELLENCE | RESPECT