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February 6, 2020
Question

Issue Path on Home screen

  • February 6, 2020
  • 0 replies
  • 376 views
Hello, It seems that every other piece of data can be pulled onto the Home screen for a issue except for the Path. We have a fairly complex queue setup on one of our request queues with 3-4 layers of topic groups. It would be ideal to see the full path right there on the home screen so that the technician working to resolve the issue does not need to click into the issue to view this information. Does anyone have a workaround? Thanks! -Corey Corey Auger
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