Is there a way to disable prompt options (default it to contains) on a report? | Community
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SuryaLa1
Level 2
October 29, 2020
Question

Is there a way to disable prompt options (default it to contains) on a report?

  • October 29, 2020
  • 1 reply
  • 1177 views

The report we have will always use contains as the prompt option, having all the other options is an unnecessary extra click to the user experience. Is there a way to disable the other options for a prompt?

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    1 reply

    R
    Community Advisor
    Richard_Le_Community Advisor
    Community Advisor
    October 29, 2020

    Hi Surya,

    You are not able to choose which conditions are available for use in the standard prompt functionality. However you could build a series of custom prompts for your users instead. Using this option you would create a set of predefined prompts for your users to select from which are already pre-configured to 'contains XYZ'. This option is great from a UX perspective, especially if your users only select from a small number of filter conditions when using a prompt.

    Check out this article here for more information and instructions on how to build a custom prompt.

    Best Regards,

    Rich.

      M
      ManuelBa
      Level 4
      October 30, 2020

      @Richard Leek‚ I fully agree! Because of the limited user experience we have migrated all our prompts to custom ones.

      The only issue with custom prompts is that you have to anticipate all possible options; i.e. a user wants to search for a keyword "strategy" you have to know that this is gonna be a request and include it into the list.

      Anyway, we decided to have the more fancy custom prompts for predefined structured reporting and the overall search (upper right corner) for 'whatever else a user wants to find' and got good feedback from our users.

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