Is it possible to bypass late reviewers on proofs? | Community
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SamanthaIsin
Level 7
November 19, 2020
Question

Is it possible to bypass late reviewers on proofs?

  • November 19, 2020
  • 3 replies
  • 1187 views

Some of our projects have very tight deadlines and the routing process slows us down more than anything. I have several brand teams asking if we can't just bypass reviewers who are late. Some VP's have proofs that have been waiting for their approval since August and so they've been bypassed manually, but is there any way to automate that?

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3 replies

Level 10
November 20, 2020

What is it that you are waiting for that happens when everyone finishes reviewing the proof on time that is being hobbled by your optional/late reviewers?

SamanthaIsin
Level 7
November 20, 2020

Sending anything that's being approved either to press or to vendors.

Level 10
November 20, 2020
I’m not understanding what’s stopping you from sending the materials out even if someone hasn’t approved it, if you’ve collectively decided you don’t need their approval? What is it you are looking to bypass? (Sorry I’m not clear what you want to accomplish)
kynabaker16
Adobe Employee
Adobe Employee
November 20, 2020

Hey Samantha,

Can you change the workflow to require only one approval and set the others as optional? Then you can bypass the ones who don't respond.

That would mean you'd need to have at least one person on each stage who would do the approval, but then you could have it move forward automatically without getting stuck like you're describing.

Kyna

SamanthaIsin
Level 7
November 20, 2020

We can't. Because as soon as the one approval is made then the next stage would be activated and the people in the stage where one approval was required didn't get the chance to make their approval because when we change stages the previous stage is locked.

We've tried that approach because it would be so much easier on our work processes, but got major pushback from the brands who are reviewers and approvers. They would rather be given a deadline and if they miss it it's too late rather than try to race someone for making a decision.

Level 10
November 23, 2020

I see now. This is why we don't use the automated approvals workflow, there are too many things that need human intervention. In my world, nothing flows so smoothly that it can all just keep going on its own, and expect to meet deadlines. The project manager gets the decisions by email and has to monitor them so that she can move the proof onto the next stage by evaluating whether the most important people have approved, and nudging if someone hasn't done it.

SamanthaIsin
Level 7
November 23, 2020

I wish we had a project manager who could do that 😂