Impact of Migrating to Workfront Admin Console on Shared Mailboxes and User Groups | Community
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DougMcF
DougMcF
Level 2
September 25, 2024
Question

Impact of Migrating to Workfront Admin Console on Shared Mailboxes and User Groups

  • September 25, 2024
  • 1 reply
  • 1718 views

Hi there,

 

We are on the cusp of migrating over to the new Workfront Adobe Admin console and are interested in knowing any impact it may have on shared mailboxes and user groups as well as how the new login process will manage first time and continuing logins for them.

 

Note: We are accessing directly through our WF url and not using SSO.

 

Thanks,

Doug

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    1 reply

    A
    AmyYo1
    Level 3
    September 25, 2024

    My best advice for you is to do a scoping call with the Primary Migration Support team at Workfront, and not rely solely on the advice of your separate Workfront Migration Case Support person, if you have one. We DO use SSO, and had meeting after meeting with our internal IT teams and Workfront to scope and sort out the impact it was going to have on our organization. I would just recommend not necessarily taking their word for it that it will be simple.

      DougMcF
      DougMcFAuthor
      Level 2
      September 25, 2024

      Thanks Amy!

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