How do you cancel a proof that's already taken 15 minutes to be created (and is still going) | Community
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RichardJinman
Level 1
March 30, 2026
Question

How do you cancel a proof that's already taken 15 minutes to be created (and is still going)

  • March 30, 2026
  • 1 reply
  • 27 views

As above .. workfront has taken 20 mins to create a proof and still hasn’t done it. How do you cancel the job and start again? 

    1 reply

    skyehansen
    Community Advisor and Adobe Champion
    skyehansenCommunity Advisor and Adobe Champion
    March 30, 2026

    I don’t know if there’s a way to stop a proof from generating anymore. You should resign yourself to either deleting the version (if you uploaded it as a version to an existing doc) through the document summary panel (at the bottom), or delete the document, if it is just a one-off upload.

    ninoskuflic
    ninoskuflic
    Level 4
    April 9, 2026

    Exactly, there is no way to cancel a proof generation. I usually just opt in to deleting a document. If this is happening in production often, I would also create a ticket with Adobe Support.

    If this solved your issue, please mark it as solved so others can find the solution faster.
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